Terms and Conditions

Below are listed the terms and conditions that are expectations when entering into a therapeutic relationship.

Session

Weekly or fortnightly appointments will be negotiated and reviewed by both of us depending on your needs.  

Late Attendance to Session

Should you be running late to attend a session,I would appreciate a phone call or SMS to advise me of your expected time of arrival. If you arrive late the session will still need to conclude at the original time. Due to other client sessions your time will not be able to be extended to allow for your late arrival. The full fee of the session will be charged.

Cancellation Policy

If for some reason you need to postpone or cancel an appointment, please provide 24 hours’ notice. Failure to do so will incur the full session fee. Should there be extenuating circumstances, please call me to discuss. Cancellations may be left on my message bank if I am unable to take your call. Should I need to cancel a session, I also intend to provide you with 24 hours’ notice.

Change of Details

If your personal details change during the course of our relationship, I ask you to inform me of your new details as soon as possible.